Shipping policy

Last updated: October 6, 2026

Where we ship

We ship to addresses within the United States.

Processing time

Orders ship from our store at 229 E High St, Pottstown, PA, within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 p.m. Eastern or on weekends begin processing the next business day. Because our online and in-store inventory are shared, if an item sells in the store before your order is processed, we'll contact you and refund that item in full.

Shipping and handling charges

Shipping and handling is calculated from each order's weight and destination. The charge includes carrier postage plus a handling charge that covers packing materials and order preparation. You can see your exact shipping and handling cost in your cart by entering your ZIP code, and again at checkout before you pay. There are no other added fees. Pickup orders have no shipping or handling charge.

Delivery times

Most orders arrive within 2–5 business days after they ship. Delivery dates are estimates from the carrier and are not guaranteed.

Free local pickup

Choose "Pickup" at checkout and there's no shipping or handling charge. We'll call when your order is ready at 229 E High St, Pottstown. Pickup hours: Monday–Friday 9:00 a.m.–5:30 p.m., Saturday 9:00 a.m.–4:00 p.m. Orders not picked up within 30 days may be canceled and refunded.

Tracking

You'll receive an email with tracking information as soon as your order ships.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for packages delivered to an incorrect address entered at checkout, but we'll help however we can if you contact us right away.

Lost or damaged packages

If your package is lost or arrives damaged, see the "Lost or stolen packages" and "it arrives as described" sections of our Return and Refund Policy.

Questions

Call (610) 323-8000 or email PottstownArmyNavy@gmail.com. This policy is part of our Terms of Service.